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FAQ

Q: What if I don't have an email address?
You can obtain a free email address from either yahoo or hotmail service. If after all you still cannot obtain your email address and really WANT TO BUY a car from our stock - you can contact our sales manager Mr Victor Shin mobile 0065 96846266 to solve this problem as he will be very glad to assist you further in making your purchasing a good experience.


Q: How fast can you ship my car?
Most of our cars in the stock have already obtained "Deregistration Documents" and are already nicely done up for fast shipping thus we can start arranging the shipment immediately when we confirm your payment received status.

Ocean Freight time will depend on the destination where you want to ship your car and may vary from several days to several months.


Q: What shipping documents will I receive?
a) Bill of Lading (Original)
b) Proforma/Commercial Invoice (please select either type)
c) Singapore De-Registration Certificate (If applicable)
d) Original Logcard (With cancelled stamping on it)
e) Certificate of Origin (If applicable)
f) Caricom Invoice (If applicable)
g) Marine Insurance (If applicable)
h) Bureau Veritas Inspection certificate (If applicable)
i) STA/VICOM Inspection certificate (If applicable)
j) JEVIC Inspection certificate (If applicable)



Q: How many cars you can load to 20FT and 40FT container?
As we have our very own experience packers/stuffers working for us for many years. We can ship 1 large vehicle or 2 small vehicles in a 20fts container and 4/5 small vehicles (sedan cars) or 3 medium vehicles (one of them can be large) to 40FT container.

For example, we can load 4 Toyota dyna 1.5ton into a 40FT container easily which cannot be done easily by other packers without damages.


Q: How do I find out shipping cost of car to my port?
To find out the exact shipping cost to your port of destination please kindly provide us your final destination port name or capital name for inward transfer so that we can be able to calculate and reply to you in the shortest time frame.


Q: What is FOB price?
FOB is abbreviation of "Free on board". FOB price applies for all cars exported from Singapore unless you come to our yard to take a car by yourself.

FOB price includes FOB export arrangements in Singapore (export and customs documents, local handling and B.L charges ), delivery of car from yards to port and loading onto the ship.

Our FOB charges will include all local charges . In another word FOB price does not include car shipping cost to your port.


Q: What is CIF price?
CIF = Cost , Insurance and Freight charges up to final port of destination excluding your country import taxes and unstuffing charges.


Q: What is CNI price?
CNI = Cost and Insurance only excluding freight charges etc…..


Q: What is Ex Work price?
Ex Work = cost of car price only. Excluding all local handling charges and freight.


Q: What is CNF price?
CNF = Cost and Freight charges only excluding Marine Insurance for the car.


Q: Can I pay by cheque, LC or by credit card?
Bank transfer (TT) is the only accepted payment method accepted by us. But regular customers paying by LC are acceptable by us but only upon top management approval.


Q: What are the terms of payment?
All purchases must be paid in advance 100% .As 50% terms only for available to our regular buyers and only restricted to certain countries deem reliable by us.


Q: When will you send me invoice?
You need to order a car and choose terms of delivery. Then we will send you a reply to double confirm your purchasing. As soon as we acknowledge your confirmation we will send you invoice by e-mail or by fax (at your request).


Q: How do I know I can trust you and pay you in advance 100%?
There is our company registration number 53052137K.

With this registration number you can confirm both our address and the fact that we are a legally registered and a legitimate company by clicking on the link below.
(Small charges payable by credit card apply)

http://.psi.gov.sg/NASApp/TMFServlet?app=RCB-BIZFILE-BIZCODIR

http://www.questnet.sg/index.asp


Q: I have a question. Whom may I ask?
First of all, read these frequently asked questions. It is possible that this question has been asked many times and you might find an answer here. If you cannot find an answer for your question you may ask our manager Mr Victor at vs@comworld.com.sg Or you may also call our office at 0065 68412040 or send fax to us at 0065 68412039. And we will be very glad to assist you further.


Q: I need some spare parts for my personal use and to be send together in the container that I had purchased my car.
For the time being we trade spare parts only in bulk (20ft or 40ft container). Also we help our customers with parts when they buy vehicles from us.



Q: What should I do to place an order?
First of all ,you will have to select the model that you like to purchase from this website (export stocks), then you can simply fill in the enquiries form with your final port of destination or questions and we will get back to you very soon.


Q: Will I be able to import used cars into my country?
Unfortunately we are not familiar with your local registration matters and our customers do it on their own. Please, make sure that you can register your imported car and the car age requirement with your local custom and transport ministry office before placing order with us .Or you might have problems clearing it from your port or register it.


Q: Can you find for me a specific car models?
If you have any make and model of the vehicles that you are interested to make purchases but is not in our stocks, perhaps you can send us an inquiry and we will try our best to source for you as we have huge connection with all dealers and bankers in Singapore.



Q: Send us your stock list and prices...
We don't have any other special model except those that are in our website.

And we are updating it regularly thus we would suggest that you can check out our website frequently for more new stocks coming in soon.

Prices will be quoted only to Genuine buyers with full details provided to us.



Q: I plan to come to Singapore to see your stocks before purchasing them. Can you send me invitation letter for getting visa to Singapore?
We send invitation letters only to the customers that have had previous purchase history with our company (customers that have bought at least one car from our company). If you had no previous purchase history with our company we can still send you invitation letter if you can place a USD$10000 security deposit which will be used for buying cars in future.

If you would like to place the deposit and ask for invitation letter please contact us by
email : vs@comworld.com.sg



Q: Can you find for me left hand drive Toyota (Honda, Isuzu, Mitsubishi, Mazda, etc…..)
There are no left hand drive commercial vehicles and cars of Japanese/Korean/Continental domestic vehicles in Singapore . Which is why the chances of finding such request in Singapore is totally impossible. Alternatively you may consider modifying and converting it to LHD in Dubai or your country with lower workmanship charges.


Q: Can you change steering conversion from right to left or find parts for this conversion?
We neither make steering conversion nor supply parts for conversion to left hand drive steering. The main reason is that we simply do not have such parts in Singapore because we use RHD vehicles here only. Our customers from LHD-countries find these parts by themselves in their local markets and do conversions on their own.

We recommend you either to check our RHD stock list and consider further conversion to LHD on your own in your country.


Q: Do you sell vehicles to customers from USA?
We can sell our commercial vehicles and cars to all customers from anywhere in the world as long as payment being made to us. But it is your duty to check with your custom office and transport ministry for necessary requirement and cars importing rule so that you will not have problem clearing from your port.


Q: Do you have images or photos of your yard and office?
All relevant photos and images can be view in our company profile and is guaranteed 100% genuine and accurate as at time of captured.


Q: How big is your storage yard?
We have a huge car storage yard of about 20000 sq fts size in the Export Processing Zone ,which is an authorized place appointed by our Land Transport Authority specially for your selection.
 
 






Company Registration No.:53052137K
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